Cookie Policy

This Cookie Policy explains how Verdant Volunteers uses cookies and similar technologies across our websites, mobile applications, web applications, public placement pages, host dashboards, volunteer tools, help center, community spaces, forms, emails, and related online services.

Verdant Volunteers may be referred to in this policy as Verdant, we, our, or us. This policy applies to visitors, volunteers, hosts, applicants, organization representatives, donors, reviewers, account holders, and anyone else who accesses Verdant online services.

We operate globally. Cookie and tracking rules differ by country and region, so we apply this policy in a way that respects applicable laws, including consent requirements, privacy rights, consumer protections, electronic communications rules, and platform transparency obligations.

This Cookie Policy should be read together with our Privacy Policy, Data Protection Policy, Terms and Conditions, Terms of Access, and any notices shown in our cookie banner, preference center, mobile app settings, emails, or specific platform features.

Where cookies or similar technologies collect information that identifies you, relates to you, or could reasonably be linked to you, we treat that information as personal data or personal information under our privacy policies and applicable law.

If a specific feature or third party integration gives more detailed information about a cookie or tracking technology, that notice will apply to that feature in addition to this policy.

Cookies are small text files stored on your browser or device when you visit a website. They can help a service remember your session, recognize your browser, keep you signed in, protect against fraud, remember preferences, measure performance, or understand how pages are used.

Similar technologies include pixels, tags, SDKs, local storage, session storage, scripts, device identifiers, advertising identifiers, email tracking pixels, server logs, fingerprinting signals, and other technologies that store or access information on a device or identify a browser, app, or interaction.

Some technologies are session based and expire when you close your browser. Others are persistent and remain for a defined period unless they expire, are replaced, or are deleted by you or your browser.

Cookies may be placed by Verdant directly or by third parties that provide services to Verdant. First party cookies are set by Verdant domains or systems. Third party cookies are set by outside providers whose tools appear on, support, or interact with our services.

Third party providers may include hosting providers, analytics providers, security vendors, fraud prevention tools, payment processors, identity verification providers, email platforms, customer support tools, translation services, advertising partners, social media platforms, and embedded content providers.

Third parties may process cookie data under their own terms and privacy notices where they act as independent controllers. Where they process data for Verdant, we require appropriate contractual, security, confidentiality, and data protection safeguards.

Verdant uses cookies and similar technologies to operate a safe and useful volunteer platform, including to:

• Keep users signed in and maintain secure account sessions.
• Remember language, region, accessibility, display, and consent preferences.
• Protect volunteers, hosts, communities, and Verdant from fraud, spam, scraping, abuse, and security threats.
• Support applications, host dashboards, forms, search results, placement pages, messaging, and support tools.
• Measure site performance, diagnose errors, understand feature usage, and improve reliability.
• Understand outreach effectiveness and show relevant Verdant information where permitted by law and your choices.
• Comply with legal, tax, payment, sanctions, security, accessibility, audit, and regulatory obligations.

We do not use cookies to sell your personal data in the ordinary meaning of selling data for money. Some laws define certain advertising or analytics sharing as a sale, sharing, or targeted advertising activity, and we honor applicable opt-out rights where those laws apply.

Essential cookies are necessary for Verdant services to function safely and reliably. These cookies support core features such as page loading, navigation, account login, session management, form submission, cookie consent records, security controls, load balancing, payment flow continuity, and basic accessibility functions.

Because essential cookies are required to provide the service you request, they cannot usually be disabled through our cookie banner. You may block them through your browser, but doing so may cause parts of Verdant to stop working or become less secure.

Essential cookies are not used for optional advertising or outreach. They are limited to purposes required for service delivery, security, compliance, or user-requested functionality.

Security cookies and similar signals help us detect suspicious activity, prevent account takeover, reduce spam, enforce rate limits, identify automated abuse, investigate security incidents, and protect payment, verification, and messaging flows.

These technologies may process information such as IP address, device type, browser settings, approximate location, session identifiers, login patterns, failed attempts, referral source, request timing, and other technical signals needed to protect the platform.

We use security data responsibly and retain it only as long as needed for security, compliance, fraud prevention, dispute resolution, investigation, or legal purposes.

Functional cookies remember choices you make so Verdant feels consistent and usable when you return. These may include language, region, time zone, accessibility settings, saved filters, display preferences, consent choices, last viewed pages, or whether you have seen a notice.

Some functional cookies may be optional depending on the country, feature, and technical purpose. If you disable them, Verdant may still work, but the experience may be less convenient or may require repeated selections.

Analytics and performance cookies help us understand how Verdant is used, which pages are helpful, where users encounter errors, how quickly pages load, and which features need improvement. This helps us make the platform safer, faster, clearer, and more accessible.

Analytics data may include:

• Pages visited, clicks, scroll depth, referral source, and session duration.
• Browser type, device type, operating system, app version, and approximate region.
• Performance metrics such as load time, errors, crashes, and feature reliability.
• Aggregated trends about volunteer discovery, placement browsing, support usage, and public page engagement.

Where required by law, analytics cookies are used only with consent. In some places, we may use privacy-preserving analytics based on legitimate interests where permitted and where your rights do not override those interests.

Verdant may use optional outreach, advertising, or measurement cookies to understand whether our public campaigns are effective, reduce repeated messages, measure conversion from awareness campaigns, and show Verdant-related content that may be relevant to potential volunteers, hosts, or supporters.

These technologies may be provided by advertising networks, social platforms, search platforms, or analytics partners. They may recognize your browser or device across websites or services and may be subject to additional controls offered by those third parties.

Where required by law, we ask for consent before using these cookies. Where applicable law provides opt-out rights for targeted advertising, sale, or sharing, we provide a way to exercise those rights.

Verdant pages may include embedded videos, social sharing features, maps, feeds, comments, public posts, or content from third party platforms. These services may set cookies or collect information when you view or interact with the embedded content.

Social media and embedded content providers may use information for their own purposes, including analytics, personalization, advertising, security, or account features. Their own terms and privacy notices apply to their processing.

If you are signed in to a third party platform, that platform may connect your interaction with your account on that platform. You can manage those choices through the third party platform's privacy and advertising settings.

Payment processors, identity verification providers, fraud prevention services, sanctions screening providers, background check partners, and trust and safety tools may use cookies or similar technologies to complete transactions, verify identity, prevent fraud, comply with law, secure payment flows, and protect users.

These technologies may be essential for certain transactions or verification steps. If they are blocked, you may be unable to make or receive payments, complete verification, apply for sensitive placements, host volunteers, or access certain platform features.

In mobile applications or mobile web experiences, similar technologies may include SDKs, mobile advertising identifiers, push notification tokens, app instance identifiers, device settings, crash reporting tools, and mobile analytics. These help us provide secure account access, notifications, performance monitoring, fraud prevention, and app improvements.

Your device may provide controls for advertising identifiers, tracking permissions, push notifications, location access, and app permissions. Changing those settings may affect how Verdant features work on your device.

In many jurisdictions, non-essential cookies require consent. Where consent is required, we ask for it before placing analytics, advertising, outreach, or similar optional technologies. You may withdraw or change your consent at any time through available cookie controls.

Essential cookies may be used because they are necessary to provide the service you request, protect the platform, remember privacy choices, comply with legal obligations, or support our legitimate interests in security and service operation where permitted by law.

For users in regions governed by GDPR, UK GDPR, ePrivacy rules, and similar laws, we process cookie-related personal data under appropriate legal bases such as consent, contract necessity, legal obligation, vital interests, or legitimate interests, depending on the cookie and purpose.

You can control cookies in several ways, depending on your location, browser, device, and feature access:

• Use our cookie banner or preference center where available.
• Accept, reject, or customize optional cookie categories where required by law.
• Withdraw consent for optional cookies through available platform controls.
• Delete cookies through your browser settings.
• Block cookies or set alerts before cookies are stored.
• Use device-level privacy controls for apps, advertising identifiers, and tracking permissions.
• Use third party opt-out tools where advertising or analytics providers make them available.

If you reject optional cookies, Verdant will still use essential cookies needed for service delivery, security, compliance, and privacy preference management.

Most browsers let you delete cookies, block cookies, limit third party cookies, clear site data, or receive warnings before cookies are stored. Mobile operating systems may also let you reset advertising identifiers, limit tracking, manage app permissions, and control notifications.

Browser and device controls are independent from Verdant. If you use multiple browsers, devices, accounts, or private browsing sessions, you may need to repeat your choices on each one.

Blocking cookies may affect login, security checks, fraud prevention, language settings, placement applications, payment flows, host dashboards, saved preferences, and support tools.

Some browsers send Do Not Track signals, Global Privacy Control signals, or similar privacy signals. Because global standards for these signals vary, our response may depend on the signal, browser, location, legal requirement, and whether the signal can be reliably processed.

Where applicable law requires us to honor a recognized opt-out preference signal, we will do so for the browser or device that sends the signal. You may still need to use our cookie controls for consent choices, account-level settings, or preferences that cannot be inferred from a browser signal.

Cookie duration varies by purpose. Session cookies usually expire when you close your browser. Persistent cookies remain for a defined period unless deleted earlier. Local storage and SDK identifiers may remain until cleared, expired, reset, or removed through app or browser controls.

Typical retention periods may depend on:

• Whether the cookie is essential, functional, analytics, security, payment, or advertising-related.
• Whether the cookie is needed for consent records, fraud prevention, legal compliance, or dispute resolution.
• The retention settings of third party providers that supply the technology.
• Your browser, device, account, app settings, and deletion choices.

We keep cookie-related personal data only as long as needed for the purposes described in this policy, our privacy policies, legal obligations, security needs, or legitimate business purposes.

Cookie data may be shared with service providers, processors, partners, or independent controllers that help us operate Verdant. These may include providers for hosting, security, analytics, support, fraud detection, payments, identity verification, email, social media, advertising, and compliance.

Verdant operates globally, and cookie-related data may be processed in countries other than where you live. Where required, we use safeguards such as contractual protections, transfer impact assessments, standard contractual clauses, vendor reviews, access controls, and security measures.

We require providers to use cookie data only for approved purposes where they act for Verdant. Where providers act independently, their own terms and privacy notices explain their use.

Verdant is generally intended for adults. We do not knowingly use cookies to profile children for behavioral advertising. Where minors lawfully participate in volunteer-related activities, any related access must follow applicable consent, parental or guardian involvement, child protection, privacy, and local law requirements.

We take additional care with cookies and tracking in safeguarding-sensitive contexts, including pages or programs involving children, vulnerable persons, schools, healthcare, shelters, refugee support, crisis response, disability support, or other sensitive communities.

We may update this Cookie Policy from time to time to reflect changes in law, technology, platform features, third party tools, consent practices, security needs, or data protection requirements. We will post the updated version with a revised date.

Where required by law, we may provide additional notice or request renewed consent. Continued use of Verdant after an update means the updated policy applies to your use, except where additional consent is required.

Effective date 20 February 2023. Last updated 24 April 2026.

If you have questions about this Cookie Policy, cookie choices, privacy rights, or how Verdant uses similar technologies, contact us:

You may also use any cookie preference controls available on the platform where provided.